TERMS & CONDITIONS
Description of Services:
Therapeutic Massage & Health Spa is a Massage Therapy Clinic located in Saddle Brook, New Jersey providing Therapeutic and Medical Massages services.
All massages are strictly professional massages performed by licensed and insured Massage Therapists. Therapeutic Massage & Health Spa will provide all equipment necessary including massage lotion or oil, towels, etc.
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Payment & Fees:
Payment is due after your massage session or at time of booking through our online secure payment system.
Service fees listed at time of booking is the amount you will be charged.
Gratuity is not included in the massage price. Gratuities are appreciated in cash, credit card, venmo, paypal upon completion of the massage.
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Cancellations:
All reservations shall be supported by providing a valid credit card.
Cancellation made before 24 hours of your appointment time will be refunded in full if you paid in advance.
Cancellations made before 5 hours of your appointment time on the same day will be refunded in half.
If you do no not show up for your scheduled appointment you will be charged full price for the scheduled service.
Therapist retains the right to terminate massage at any time for inappropriate conduct from the client. This includes but is not limited to inappropriate touching, vulgar language, harassment or intoxication on the part of the client. If a massage is terminated no refund will be paid to the client.
Therapeutic Massage & Health Spa retains the right to arbitrate disputes between terapist and client and determination shall be final.
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Medical Waiver & Disclaimer:
Therapeutic Massage & Health Spa provides therapeutic massage therapy services. Client agrees to provide any known medical conditions that might be effected by massage services. It is the responsibility of the client to disclose any medical conditions to Therapeutic Massage & Health Spa before the start of your massage. Medical conditions include but are not limited to: Heart conditions, stroke, diabetes, skin conditions and cancers.
Therapeutic Massage & Health Spa cannot diagnose any medical conditions or provide referral for medical treatment or tests.
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Indemnification:
Client agrees to indemnify and hold Therapeutic Massage & Health Spa, contractors and employees, harmless from any claim or demand, including reasonable attorneys’ fees and costs, made by any third party due to or arising out of use of any person or facility provided by Therapeutic Massage & Health Spa.
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Responsibility:
Massage Therapists are employees and independent contractors who are solely responsible for their actions in connection with the above. Therapeutic Massage & Health Spa is only a referral service providing access to qualified licensed Massage Therapists. Client agrees to hold Therapeutic Massage & Health Spa free from any liability resulting from any actions or interactions of any physical Massage Therapist recommended by Therapeutic Massage & Health Spa.
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Privacy:
Any information received from clients shall be deemed strictly personal and confidential and Massage Therapist and Therapeutic Massage & Health Spa agrees it shall not divulge any information received from client to any person or entity without such clients prior written consent except where applicable by aggregate law.